Clientes:
Good quality, accurate and broadly spread client feedback allows us to enhance our performance and to gauge how well we are meeting our clients' expectations. We run two major client feedback projects, covering the way the relationship is managed , and the quality of each significant piece of work that we carry out.
Clients are asked about their level of satisfaction on the major factors that are critical to the success of a good working relationship.
Interviews combine quantitative and qualitative feedback, ensuring that we gain key indicators of our performance and a good understanding of the reasons why clients gave a particular rating.
We could achieve 99.99% Overall Positive Feedback in ebay. See the comments Bellow: